How To Return An Item
Your item must be in its original unaltered condition to be returned, unless there is a manufacturer defect. To be eligible for a refund the item must be returned within 30 days of your purchase. Garthwaite.com retains the right to deny all ineligible returns for a refund. The directions below:
- Please email sales@garthwaite.com to request a refund.
- If approved, a return shipping label will be e-mailed to you at no cost.
- Attach the e-mailed shipping label and mail your returned item to:
Returns at Garthwaite.com
12130 State Route 405
Watsontown, PA 17777 - Include in your package a signed letter stating the reason for your return and the original receipt, a copy may be retained for your records.
- As the item is received payment will be reversed to your method of payment.
Return Exceptions
Merchandise that has been altered in any way will not be accepted for return or refund.
